Great Expectations
Every year, goals, dreams and aspirations
stack themselves in my diary like ticking time bombs.
I’ve been thinking a lot lately about where
these expectations come from. What determines personal success and can a sense
of worth, determination and goal setting as a young person actually be damaging?
To understand this more I spoke to Jamin Halberstadt.
Jamin is a Psychology Professor at the
University of Otago where a recent study claims students increasingly believe
they have a right to success. This sense of what students think they deserve is
on the rise and it has a name: excessive
entitlement.
I thought that was pretty interesting
having just emerged from the walls of university myself.
I suffered humiliating technical difficulties
upon my first attempt in calling.
Luckily for me Professor Halberstadt is
accustomed to the idiosyncrasies of the bumbling graduate and was very patient
while I worked out how to use a telephone.
§
Thank-you for speaking with me Mr. Halberstadt. I
wanted to start by asking you to define ‘excessive entitlement’ for me.
Entitlement is a sense of what you believe
you should have, what you think you deserve. Excessive entitlement then becomes
a sort of mix-match between what you feel
you’re entitled to, and what you actually are. These are fluid terms though, because
people tend to disagree on what they do and do not deserve.
In terms of your study, deserving what exactly?
So some people might think, “Because I’m
paying for this class, I’m entitled to at least pass the class.” And some
people might agree that’s legitimate but I think the majority of educators will
agree that’s not enough, just being present in class. We looked at how an
over-blown sense of entitlement perhaps impacts an ability to objectively
assess self-worth, in this case with grades.
We
all have hopes, dreams and expectations. We set goals for ourselves. Can you
prove ‘excessive entitlement’ is more than just an inflated sense of
self-worth?
Yeah, so conceptually just thinking about
yourself positively is not the same as exhibiting excessive entitlement. But
they are related. People with higher self-esteem do tend to have a greater
sense of entitlement and will have more confidence in arguing for what they
think they deserve in life.
So
your study found that link between people who think of themselves highly in
general and people who have an exaggerated belief in what they deserve… What
else did you determine?
Well this includes people too on the other
end. There’s a relation between people with low self-esteem who as part of
their thought process, maybe think they’re not worthy, that they don’t deserve
the same rights as everybody else. But it’s separate from the theory of
emotion, how you feel about yourself. It’s really a set of beliefs or attitudes
about yourself. Or even a theory about the world. Maybe that the world owes you
nothing.
Do you personally feel the world owes you nothing?
(Laughs) Personally… well. Research can’t
tell you what the world owes you. I do believe in human rights, in that sense,
I do believe that the world owes human beings some general level of living. I
guess I have a narrow view of rights. I don’t think people have the right to
something like high prosperity. But I do think they have rights to equal
opportunities and not to be discriminated against. Some things like that. Food
and shelter of course.
Basic human rights?
Yeah. But if I understand what you’re
asking, I don’t think the world owes you a particular standard of living beyond
that minimal standard.
How has the study been received among your colleagues
and students where you teach?
I haven’t talked to students about it. But
I’ve received a lot of positive feedback from teaching professionals, and it’s
received keen media interest because there’s a moral angle to it. It’s looking
at students who may have this sort of, personality flaw… and some are getting
what they might deserve in terms of attainment. I don’t think it would have
generated this much interest if the finding had gone the other way, to show ‘people
with high entitlement beliefs are actually more successful in life.’
Your study focuses on university-aged students, do you
think excessive entitlement primarily affects younger people?
That’s very hard to say. It’s just a guess,
but I’d say it does. I think as you get older you encounter more of the real
contingencies of life. You get the opportunity to put in your best effort and
fail at something, then learn that sometimes just putting in your best effort
may not be enough for success. In saying that, I think every generation looks
at the next generation and thinks about how over-privileged they are in
comparison. It was always much harder in the older days…
Perhaps then it’s not age…do you think the results of
the study would vary depending on socio-economic groups?
Yes, or in terms of stereotypes of student
groups. Our study was done on volunteer students taking a marketing and
consumption paper, so you may have a stereotype that they are more or maybe
less entitled than other students. That’s a good question and you’d predict it
would, because entitlement beliefs are learnt culturally. It’s the culture
you’re embedded in, the shared beliefs you hold with those around you.
Do you think young people need to practice more
humility when it comes to entering the workforce straight out of school or
university?
Ummm…. ahh.
It’s a difficult question because I’m sort of asking
you to condemn young people…
Yeah, I can’t honestly say… I don’t like to
make evaluative statements based on the research. But I think personally it’s
always good to, I mean I always like people in the workforce, or not, who come
off as humble. I guess it’s a good thing for everyone… I’m reluctant to say
it’s just for students.
Well yeah and pride is everywhere, they say the
‘higher you go’ the more important humility becomes. So not just pertaining to
students…With that in mind, what’s your advice to young people looking to
succeed in their field?
I guess the take-home message is with
obstacles–you’re always going to face things that get in the way of your
natural trajectory to success, it’s how you interpret them. You can see them as
a block, or as information on whether or not you’re putting in enough effort,
based on our results anyway. You can see your ‘problems’ as an affront, or an
opportunity.
An opportunity to reflect on how you can change the
situation for the better?
Yes, it’s how you define them.
What’s something you know now that you wished you knew at 21?
That you gain some perspective in life, I
guess. On challenges too, and failures. Things that seemed really important,
and acute and intense at 21… you look back and realise that no one really
cares, now… what you did, how you did it. I guess it would be nice to have that
perspective at 21. The other thing, I think I wish I appreciated more the value
of taking time out after study, before starting a career, to travel and get a
better understanding… to get wisdom and come back really knowing what I wanted,
I think I would have benefitted from that at 21 to go in that direction.
§
Prof. Jamin Halberstadt attended Swarthmore
College and is a lecturer at the University of Otago in Dunedin, NZ.
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